Privacy policy

Privacy Policy

Last updated: May 29, 2026

Yavok LLC ("we," "our," or "us"), operating Buddhive at buddhive.com, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website.

1. Information We Collect

Information you provide directly:

• Contact information: name, email address, phone number, billing and shipping address
• Payment information (processed securely by Stripe - we do not store full card numbers)
• Account credentials (if you create an account)
• Communications and messages you send us

Information collected automatically:

• Browsing data: pages visited, time on site, referring URL, device and browser type
• IP address and approximate location
• Purchase history and shopping behavior
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

• Process, fulfill, and ship your orders
• Send transactional emails (order confirmation, shipping updates, delivery notices)
• Send marketing communications, promotions, and newsletters (with your consent)
• Improve our website, products, and customer experience
• Prevent fraud and ensure the security of our platform
• Comply with legal obligations
• Respond to customer support requests

3. Legal Basis for Processing

We process your personal data based on: (a) the necessity to perform a contract with you, (b) your consent (for marketing), (c) our legitimate business interests, and (d) compliance with legal obligations.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies on our website, including:

• Essential cookies: Required for cart functionality, checkout, and security (provided by Shopify)
• Analytics cookies: Google Analytics - we use these to understand how visitors interact with our website. Data is anonymized where possible
• Advertising cookies: Google Ads and Google Tag Manager - used to measure ad performance, attribution, and to show you relevant ads on other websites (remarketing)
• Email marketing: Klaviyo - tracks email opens, clicks, and browsing behavior to personalize communications

You can control cookie preferences through your browser settings. Opting out of advertising cookies will not stop ads from appearing - they will simply be less relevant to you.

5. Sharing Your Information

We do not sell your personal information. We share your information only with trusted third-party service providers who help us operate our business:

• Shopify Inc. - e-commerce platform and hosting
• Stripe Inc. - payment processing
• Google LLC - analytics (Google Analytics) and advertising (Google Ads)
• Klaviyo Inc. - email marketing
• Shipping carriers (USPS, UPS, FedEx, DHL) - order fulfillment

All third-party providers are contractually bound to protect your data and may only use it to provide services on our behalf.

6. Data Retention

We retain your personal data for as long as necessary to fulfill orders, maintain your account, comply with legal obligations (tax records: 7 years), and resolve disputes. You may request deletion at any time (see Section 8).

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place in accordance with applicable law.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link
• Data portability: Request your data in a structured, machine-readable format

To exercise any of these rights, contact us at hello@buddhive.com.

9. California Residents - CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to delete your personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

We do not sell your personal information. To submit a CCPA request, email us at hello@buddhive.com.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for data in transit and secure storage. However, no method of transmission over the internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the site after changes constitutes acceptance.

13. Contact Us

For any privacy-related questions or to exercise your rights:
Yavok LLC
30 N Gould St, Ste N
Sheridan, WY 82801, USA
Email: hello@buddhive.com
Phone: +1 307 225 1076
Monday - Friday, 9:00 AM - 6:00 PM