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    Shipping policy

    Shipping Policy

    Last updated: May 29, 2026

    At Buddhive, we are committed to getting your order to you as quickly and safely as possible.

    Order Processing

    Orders are processed within 1 to 3 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email with a tracking number once your order has shipped.

    Shipping Destinations

    We ship to the United States and internationally to 40+ countries. If your country is not available at checkout, please contact us at hello@buddhive.com.

    Estimated Delivery Times

    Destination Estimated Delivery
    United States 5 to 10 business days
    Canada 7 to 14 business days
    United Kingdom / Europe 10 to 20 business days
    Australia / New Zealand 12 to 22 business days
    Rest of World 14 to 28 business days

    These are estimates only. Actual delivery times may vary due to carrier conditions, customs processing, weather, or high-demand periods.

    Shipping Costs

    • Free shipping on all orders of $50 or more
    • Orders under $50: flat rate of $5.76, which includes Premium Delivery coverage (shipping loss, damage & theft claims)

    Order Tracking

    Once your order ships, you will receive an email with a tracking number to follow your shipment in real time.

    Customs and Import Duties

    For international orders, your shipment may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the sole responsibility of the recipient and are not included in our product prices or shipping fees.

    Lost or Damaged Packages

    If your package is marked as delivered but not received, or arrives damaged, contact us within 7 days at hello@buddhive.com with your order number and photos. We will investigate and resolve the issue.

    Contact

    Email: hello@buddhive.com
    Phone: +1 307 225 1076
    Monday - Friday, 9:00 AM - 6:00 PM