Refund policy

Return & Refund Policy

Last updated: May 29, 2026

At Buddhive (operated by Yavok LLC), your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Window

You have 30 days from the date of delivery to initiate a return.

Eligibility Conditions

To be eligible for a return, your item must be:

• Unused and in the same condition as received
• In its original packaging
• Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

• Downloadable or digital products
• Gift cards
• Items marked as "Final Sale"
• Items returned after 30 days from delivery

How to Initiate a Return

1. Email us at hello@buddhive.com with your order number and reason for return
2. We will respond within 2 business days with return instructions
3. Ship the item to the address provided. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrectly shipped items

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be credited to your original payment method within 5 to 10 business days.

If you paid by credit card, please allow additional time for your bank to process the refund.

Exchanges

We replace items only if they are defective or damaged. To request an exchange, contact us at hello@buddhive.com.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the item and packaging. We will arrange a free replacement or full refund at no cost to you.

Contact

Email: hello@buddhive.com
Phone: +1 307 225 1076
Monday - Friday, 9:00 AM - 6:00 PM